Virtual Design Appointment FAQs
There are circumstances that may prevent you from joining us for a design appointment in the showroom. For those situations, we’ve created a Virtual Design Appointment (VDA). This flexible approach will minimize your time spent in the showroom to maximize your schedule. We’ve tried to anticipate the questions you may have in advance about this innovative appointment option. If you do not find an answer to your question here, please contact us. We are happy to answer any question you have.
What is a Virtual Design Appointment?
Instead of meeting with a designer face to face, your discussion(s) will take place online and by telephone. To maximize your time, we will collect photos and measurements from you before we schedule your VDA meeting. We will then provide you with a web link via email that will allow you to join the online VDA meeting during your scheduled time slot. During this collaborative meeting, we will discuss products, options, and work on your layout by sharing the design on screen with you for the duration of your appointment.
Do I need to schedule an Online Design Appointment in advance?
Yes, our work is project based therefore we are working hard on designs like yours that often times requires us to meet deadlines. Select any Schedule an Appointment button on the site to request an Online design appointment. We will contact your after receiving this request to understand and discuss the scope of your project and to be sure we have the information we need in advance of the design meeting.
What do I need for my Virtual Design Appointment?
Preparing for this appointment is very similar to preparing for an in-showroom appointment, except we gather the needed information in advance electronically rather than you bringing them into the showroom. We’ll ask you to take rough measurements and if you are able to supply photos of your space, that is always helpful. We’ll cover all this information with you prior to scheduing your appointment, so you are fully prepared.
What is the cost of a Online Design Appointment?
The cost of the online appointment is free. We will take the time to discuss your project, discuss and explain cabinet options and come up with an initial design for you. If you would like us to continue to refine your design after the initial quote then we collect a design fee. This is refunded if you purchase your cabinets from us. Find out more here.
Do I need a computer for a Online Design Appointment?
It is helpful if you have a desktop or laptop computer but the appointment can be conducted on a tablet or mobile device. Viewing the appointment via a tablet or mobile phone reduces the software options available as well as limits your screen size.
What will my Online Design Appointment consist of?
Your appointment will include a discussion to differentiate between the product lines, cabinet construction, styles, materials, and finishes. In our initial contact, prior to your online meeting, we will have already taken the time to understand the scope of your project and collect any initial information from you. Your online meeting will focus on the product and design.
Are multiple people able to join my Online meeting from different locations?
Yes, we can accommodate two groups joining the Online meeting. This will allow you to have your partner or bestie join in the fun. Any more than two groups is challenging from an audio stand-point, but if you would like to have others join in a listen-only mode then we can accommodate them as well. We will need the name and email of any person you would like to join the meeting so we can also send them an invitation.
How do I get started with an Online Design Appointment meeting?
We’re ready when you are. Schedule an appointment today or contact us to discuss any questions you have before scheduling. We’re happy to answer any question you may have.
How can I prepare for this online design meeting since I’ve not done this before?
You’ll receive an email invite from us which will contain the meeting link. This link will enter you into a virtual meeting room. We’ll meet you there on the day and time of your scheduled appointment. Add this to your calendar and be sure to save the email since that link leads you to the meeting room.
Please try to arrive a few minutes before your scheduled appointment time to test your device in advance, especially if you do not regularly conduct online meetings. It is helpful if you have a desktop or laptop computer although the appointment can be conducted on a tablet or mobile device. Viewing the appointment via a tablet or mobile phone reduces slight functionality as well as limits your screen size.
It’s optimal to choose a device that has both a speaker and a microphone for this appointment. If your selected device does not have a speaker and microphone, there is a local Boston phone number located with in the email invitation along with a Conference ID #. You can use your device for the visual portion of the meeting and the phone for audio.
We want to maximize this time with you, which is why we ask you to think about where you will situate yourself. Please plan ahead to remove all distractions. Background noise will make communication difficult, which can lead to miscommunications. We want you to have a great appointment and in our experience it’s important to plan ahead so you are not unnecessarily interrupted.