Frequently Asked Questions

FAQs

We’ve done our best to create a website that anticipates and supplies you with the information you need. With that goal in mind, we’ve compiled a list of frequently asked questions below. If you do not find an answer to your question here, please contact us. We are happy to answer any question you have.

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Do you offer a service or sell products?

Both. We work with you to create a design that works for your space, utilizing thousands of products we can purchase direct from manufacturers. Many of those products are customizable and therefore we order the exact combination of features you want/need to complete your project.

Do I need an appointment?

Yes. We meet with clients by appointment only. Our work is project based. We're either meeting with a client, working on a client's design, or visiting a client at the project site. Although we may not be meeting with someone in person, we are working hard to meet deadlines on designs like yours. When we take on new projects, they are added into the rotation of the designs we are already working on. After your initial meeting, we'll have a better sense of the scope of work for your specific project and will be able to give you a good estimate on when we can begin the design process on your project and have results for you.

You may book your free, no-obligation appointment online by using any Book An Appointment button on our site. You can select the day and time of your choosing from several available slots. We look forward to meeting with you.

BOOK AN APPOINTMENT

How much are design services?

Our design service is completely free if you purchase your cabinetry from us.

After our initial quote, we charge a design fee of between $250 - $500, if you would like us to continue to revise this design to your complete satisfaction. The exact price depends on the complexity of the design. Your Designer will be able to give you the exact price once they understand the scope of the project. This design fee will cover all further design revisions, as well as a visit to your home to take detailed measurements of your space(s).

When you purchase your cabinetry from us within 6 months of the date of your design fee payment, then we will credit the design fee amount to you by deducting it from the final balance you owe on your cabinetry. It's as simple as that.


Therefore, our design service is completely free if you purchase your cabinetry from us.

What should I bring to my first appointment?

It is helpful if you are prepared with rough measurements, pictures or clippings that inspire you, and photos of your existing space and any issues in your current design that you would like to remedy or change. Spend some time thinking about how you want your new space to function and what your storage needs are. If you’d like to find some inspiration, click on any of the social icons in the lower right-hand corner of this page and visit our Photo Gallery for ideas. 

Check out our Resources Library and be sure to download our Project Workbook to be prepared for your appointment and get detailed information and instructions on the questions you may have.

RESOURCE LIBRARY

What's the typical lead time for a project?

Post-pandemic lead times have mainly returned to normal with a few exceptions. Unfortunately, lead times can vary and change as demand fluctuates. This happens because some parts of the supply chain no longer have the same labor pool available as they did pre-pandemic. On our end, we will do our best to set expectations with you throughout the process on the current lead times for the products you consider for your project and once you order, we will communicate all lead time updates to you as quickly as possible. In return, we ask that you are patient, as we do our best to navigate these circumstances that are beyond our control. Thank you.

Does the Corner Cabinet install my cabinets?

We are not in the business of installation, but we have close relationships with the best installers in the area, and therefore we can help coordinate your installation with one of our recommend installers. If you select your own contractor, we are also happy to work with them and provide all the installation information necessary to complete your project. Either way it’s a win/win for you. You have complete control, and we are in your corner to help answer any installation questions in the process.

What forms of payment do you accept?

We accept Cash, but only for the exact amount due. We are unable to make any change as we are not a cash business and no cash is ever kept on premise. 

We accept check, and the following major credit cards: MasterCard, Visa, Discover, and American Express.

We also partner with a lender that offers a finance program for those looking to finance some or all of their project expenses.

How do I get a quote?

It's as simple as 1, 2, 3.

Simply fill out our form, we'll assign it to a designer, and they'll be in touch to discuss your project.

REQUEST A QUOTE
architectural floor plan

What should I do to prepare for my kitchen installation?

It's helpful if you can set up a temporary "kitchen" to be able to accomplish some kitchen tasks. Stage small appliances in an area, like your coffee maker, toaster oven, microwave and fridge. Planning ahead with the right attitude can make this time much more enjoyable. We recommend a mix of easily prepared/precooked meals, dinner at family and friends' homes, and fun nights like pizza and game night. Again, the key is to plan ahead and then to adapt to the changes as they come. Watch the video below from Masterbrand Cabinets for more ideas on how you can prepare yourself and your home.

What are your terms and conditions?

Payment and Delivery: A deposit of 50% is due on all orders over $2500. Payment in full is due on all orders less than $2500. These payments are due prior to us placing the order with our vendor. The balance, if any, will be due upon receipt of our invoice, which will occur when the product leaves the vendor's facility. If your balance due is not received promptly upon request, the delivery date and delivery agent may need to be altered, which will result in a second delivery fee, which will be your responsibility and due prior to rescheduling the product. Additional storage and shipping fees will also be your responsibility if you are unable to take delivery of your product when delivery agent contacts you to schedule.

All special orders are not returnable and are non-refundable as they are made to order. Stock items may be returned to our vendors, if their policy allows, and will be assessed a restocking fee that is imposed by the vendor, not Corner Cabinet. If the item is returnable, a credit will be issued to you once the product has been received by the vendor in good condition. Be aware that returns will not accept if any product has been installed.

Please check with your designer before ordering any product to get specific details on whether the products you are purchasing are special orders and if not, what the restocking fee may be if you choose to return the product.

How do I replace a broken hinge?

Many hinge manufacturers offer a limited lifetime warranty. This warranty is available to the consumer only. Visit our hinge page to learn how you can identify and replace your broken hinge(s).

REPLACEMENT HINGES 
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